Online Triage slots are available Monday – Friday from 8:30am. These online slots can be accessed via Patient Services. The number of slots released each morning depends on the GP capacity available for that particular day. If capacity for that day has been reached and triage closes early prior to 10:30am, online slots will no longer be available for patients to book.

The practice will be closed on Friday 12th July 2024 and will run an emergency only service on Monday 15th July 2024. The practice will reopen on Tuesday 16th July 2024.

Please ensure medications are ordered in a timely manner and please allow 72 hours for prescriptions to be delivered to the chemist.

• Emergency Hormonal Contraception: This service provides Sexual Health Advice including risks of STls and how to get tested, emergency contraception and if clinically appropriate 3 months’ supply of desogestrel bridging contraception, safe-guarding, and signposting. The service is available to women and young people aged 13 years and above. Further details (including a providers list) are available at Pharmacy First Service: Emergency Hormonal Contraception – Business Services Organisation (BSO) Website (hscni.net)
• UTI service for female patients aged 16 to 64 years: This service facilitates the assessment and treatment of women aged 16-64 years presenting with symptoms of uncomplicated LUTI. Further details are available at Pharmacy First Service: – Uncomplicated Urinary Tract Infections (UTI) in women aged 16-64 years – Business Services Organisation (BSO) Website (hscni.net) – Resources include: Training materials for GP practice staff and GP flowchart outlining the exclusion criteria (attached for convenience)
• Everyday Health Conditions: The box below outlines the conditions available and a protocol for GP practice reception staff is available on the PCI at Pharmacy First Service: – Receptionist-Protocol-everyday-health­-conditions.pdf

The following numbers for June 2024:

• 1,247 Appointments booked in the Treatment Room
• 116 Appointments booked and not attended by patient
• 2,092 Daily triage slots actioned by a clinician
• 2,023 Hospital letters actioned by Practice Staff
• 4,262 Prescriptions requested
• 16,753 Incoming Telephone Calls to the Practice
• 16,929 General Administration Tasks
• 66 Home Visits by a GP
• 3,104 Face to Face Surgery Consultations
• 733 Triage Telephone calls to patients
• 2 minutes 42 seconds Average Patient waiting time on incoming telephone lines
• 3,384 patient results reviewed

Find out how many of you are online and how it’s being used:

• Total Patients: 9,208
• Website views May – June 2024
• Patients registered for Online Services: 5,765 out of 9,208 = 62.55%
• Patients signed up to our Monthly Newsletter from August 2023 – June 2024 = 261
• Female users = 3,150
• Male users = 2,516

A highly contagious and sometimes serious bacterial infection.

The Public Health Agency (PHA) is urging pregnant women and the parents of young children to book an appointment for the pertussis vaccine to help protect their children after a significant rise in cases of whooping cough.

There have been 769 confirmed cases of whooping cough (pertussus) so far this year in Northern Ireland, compared with just two between 2021 and 2023.