If a test is completed in the surgery, the result will be sent back to the GP who requested it. Any tests that are completed in the hospital or requested by a consultant, the result will be sent back to the hospital and it is up to the requestor to action the result. GP’s cannot comment on a test result that they have not requested.

Blood tests, urine samples and swab results normally take 48-72 hours to return to the surgery, however this may vary depending on when they are returned from the lab. Once a GP has commented on the result, a staff member from the surgery will be in contact with any action required. Please note that patients will not be contacted if their blood test result is normal.

NEW – Respiratory Syncytial Virus (RSV) vaccination programme

RSV is a common respiratory virus that that can cause serious lung infections. While RSV infection can occur at any age, the risk and severity of RSV and its complications are increased in older adults and in neonates and small babies, and it has a considerable impact on individuals and NHS services during the winter months. The peak for RSV infections is November to February.

Further Information Tab

Advice and patient support is available on our website covering a range of conditions. Click on the ‘Further Information’ link above

The following numbers for June 2024:

• 1,274 Appointments booked in the Treatment Room
• 394 Appointments booked and not attended by patient
• 2,143 Daily triage slots actioned by a clinician
• 2,268 Hospital letters actioned by Practice Staff
• 4,291 Prescriptions requested
• 10,426 Incoming Telephone Calls to the Practice
• 16,663 General Administration Tasks
• 41 Home Visits by a GP
• 3,048 Face to Face Surgery Consultations
• 433 Triage Telephone calls to patients
• 2 minutes 41 seconds Average Patient waiting time on incoming telephone lines
• 3,535 patient results reviewed

Monday 26 August 2024

The practice will be closed on Monday 26th July 2024. Please ensure medications are ordered in a timely manner and please allow 72 hours for prescriptions to be delivered to your nominated pharmacy. The practice will reopen on Tuesday 27th August 2024.

Stress is a normal reaction to the rapidly changing and uncertain times we are all living in at the moment. If you are feeling a bit more stressed than usual and would like to learn some great ways, free-of-charge, to deal with common problems like:

• anxiety
• depression
• panicky feelings
• poor sleep
• poor wellbeing

then come along to our online Stress Control class.

‘Stress Control’ is a six-session cognitive-behavioural therapy class used extensively in community-settings by the NHS (UK) and HSE (Ireland) and across the world. You can find out more here: https://ni.stresscontrol.org/

Triage is available weekdays from 8:30am until capacity is reached or by 10:30am each day, whichever occurs first. The Triage GP is the person who decides when capacity is reached ensuring sufficient time remains to accommodate urgent matters that may arise during the remainder of the working day.