In Northern Ireland, most patients get their medical treatment from the Health and Social Care service which means that you don’t need to pay anything for the treatment. However sometimes patients may choose to have a private consultation and/or treatment. This treatment is provided outside the health service and usual has to be paid for.

For more information, go to our Prescriptions page,  where a four page information leaflet has been uploaded and is available for patients to browse.

An outlook of work output throughout the month of September by all Practice Staff:

Telephone Statistics:

• 10,555  incoming telephone calls to the Practice
• Average patient wait time once in the queue = 2mins 45 secs.

Daily Triage Areas:

• 38 patient home visits by a GP
• 3,039 Face to Face appointments
• 1,020 triage call back to patients

Appointments Booked and Not Attended:

• 147 – these are appointments that have been wasted and could have been offered to another patient

Administration Tasks:

• 2,268 Hospital letters actioned by Practice Staff
• 17,803 General admin tasks by Clinical and Admin Team
• 4,291 Prescriptions issued
• 3,070 Patient results reviewed

Allied Health Professions (AHPs): Average Waiting times for AHPs in weeks (at month end)

• Includes all referral sources
• These are average current waiting times and the actual wait of an individual patient is likely to be longer

Outpatients: Average Waiting Times for Outpatient Clinics

There is now a regional waiting times website called My Waiting Tmes NI.

Average Outpatient Waiting Times can be accessed on the following web address:

• online.hscni.net/my-waiting-times-ni/nhscUnhsct-outpatient/

Your risk of high cholesterol and how it is treated

Many people who have Type 1 Diabetes should be prescribed statin treatment for the primary prevention of heart disease. This means you may not have high cholesterol levels, but statins help to keep them in a healthy range and reduce the risk of heart disease.

Those people with Type 1 Diabetes who should be offered statins, regardless of their cholesterol levels, include:

• People older than 40 years
• Those who have had diabetes for more than 10 years
• Those with established kidney damage or other CVD risk factors

Stress is a normal reaction to the rapidly changing and uncertain times we are all living in at the moment. If you are feeling a bit more stressed than usual and would like to learn some great ways, free-of-charge, to deal with common problems like anxiety, depression, panicky feelings, poor sleep and poor wellbeing then come along to our online Stress Control class.

‘Stress Control’ is a six-session cognitive-behavioural therapy class used extensively in community-settings by the NHS (UK) and HSE (Ireland) and across the world.

You can find out more here: https://ni.stresscontrol.org/

As you can’t come to a regular Stress Control class due to the current circumstances, Stress Control will come to you and live stream the sessions.