We are preparing for our new system ‘Emis’. In the next few months the Practice will be beginning to make plans and preparing to migrate from our  current clinical system ‘VISION’ to a new clinical system being rolled out in N.Ireland called ‘EMIS Web VDI’. Our go live date is currently scheduled for 12 May 2026.

A total of 125 N. Ireland Vision practices will have migrated to ‘EMIS Web VDI’  by June 2026 as Vision will no longer be available to N. Ireland practices. Regular patient updates will be posted on our Facebook page and our website.

For more information, please download our full Newsletter…

Changes for Our Patients: Management of Online Patient Services

From May patients will no longer have access to Patient Online Services. The practice will manually go through all patients currently using online services  after the changeover and email out codes and instructions on how to complete  the registration for EMIS patient Access. This process cannot be completed  beforehand.

We sincerely ask for your understanding and patience at this time as we  navigate to move approximately 5500 patients manually to the new patient  services system.

For more information, please download our full Newsletter…

Be Aware of the Signs and Symptoms

This World Cancer Day on Tuesday 4 February, the Public Health Agency (PHA) is encouraging people to take notice of their bodies and contact their GP  if they feel something isn’t right.

Dr Louise Herron, Deputy Director of Public Health at the PHA, said: “Everyone knows what feels ‘normal’ for them and it’s important to be aware of  any changes in your body, but there are some common changes and symptoms  to look out for and act on. Being aware of the general signs and symptoms of  cancer can help in early detection and increase your chance of survival.

“Cancer is a common condition. It is estimated that around 1-in-2 of us will develop some form of cancer in our lifetime.”

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Urinary Tract Infection (UTI): Do you have an of the following urinary symptoms?

• Passing urine more often at night?
• Cloudy Urine?
• Burning pain when passing urine?

Ask your Pharmacist first for advice, test and treatment (if needed) without having to contact your GP.

Pharmacy First for Sore Throat: Save time and avoid waiting to see a GP, ask you Pharmacist FIRST for free and confidential advice, test and treatment for sore throat.

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There are 125,000 Diabetic patients in Northern Ireland

Diabetic eye screening is a test that looks for an eye condition, called Diabetic Retinopathy, that can be caused by diabetes. Diabetic eye screening is not the same as a regular eye test with an optician. Having regular eye tests is  important to check for other conditions.

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Meadowbridge Surgery is closed every weekday between 1pm – 2pm for lunch. An emergency line is available for urgent and emergency symptoms that cannot wait until our telephone lines reopen.

Prescriptions

• We remind patients that prescriptions can be ordered 7 days in advance
• We encourage and remind patients to allow sufficient time to order  repeat prescriptions and have it dispensed prior to the practice closures expecially bank holidays..
• Nominate your chemist preference and your prescriptions will be available for collection within 72 hours. This is essential prior to bank holiday closures.
• Dalriada are for emergency clinical consultations, not for requesting prescriptions when there is a practice closure
• It is vital that patients take responsibility for their own medications and prescription ordering arrangements.

Please allow 3 working days for prescriptions to be ready to for collection in  your local chemist

For more information, please download our full Newsletter…

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An outlook of work output throughout the month of December 2025 by all Practice Staff:

Telephone Statistics:

• 16,131 Incoming telephone calls to the Practice
• 1 minute 04 seconds average patient wait time once in the queue

Daily Triage Areas:

• 49 patient home visits by a GP
• 3,103 Face to Face appointments
• 2,735triage call back to patients

Appointments Booked and Not Attended:

• 193 – these are appointments that have been wasted and could have been offered to another patient

Administration Tasks:

• 2,233 Hospital letters actioned by Practice Staff
• 15,776 General admin tasks by Clinical and Admin Team
• 5,738 Prescriptions issued
• 2,420 Patient results reviewed

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The immunisation programme gives vaccines to babies and children at different ages. Routine immunisation for babies begins when they are eight  weeks old. Your child needs several vaccines to protect them from infections, so  it’s important to complete their immunisation programme.

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The PHA has announced that chickenpox vaccination will be added to the childhood immunisation programme from January 2026, which will help protect thousands of children from this unpleasant and potentially serious illness each year.

For more information, please download our full Newsletter…