Zero Tolerance Policy The Practice supports the government’s ‘Zero Tolerance’ campaign for Health Service Staff. This states that GPs and their staff have a right to care for others without fear of being attacked or abused. To successfully provide these services a mutual respect between all the staff and patients has to be in place. […]
Complaints Procedure Patient Complaints Form 3rd Party Consent Form Talk to Us Every patient has the right to make a complaint about the treatment or care they have received at Meadowbridge Surgery. We understand that we may not always get everything right and by telling us about the problem you have encountered, we will be able
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How do I update my contact details with Patient Services Email Address: If you have already registered with the new email address then that is a new registration and you will need to input the prescription information again. If not then you just need to log on as normal (using the old email address) and click
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Referral to Local Pharmacy: No prescription required If you have a common condition that can be treated with a medication that is available to buy over the counter you will be asked to attend your local pharmacy. You do not need to make an appointment to speak to the pharmacist, just pop in anytime and they
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Patients are encouraged to ask for a chaperone, if required, at the time of booking their appointment wherever possible. All staff are aware of, and have received appropriate information in relation to the surgery chaperone policy. All formal chaperones understand their roles and responsibilities and are competent to perform that role All formal chaperones understand
