When individuals express interest in joining our practice, we uphold a policy of non-discrimination based on race, gender, social class, age, religion, sexual orientation, appearance, disability, or medical condition.

For urgent care, there is no requirement for proof of identification, address, immigration status, or an NHS number; however, we do request that you provide registration documents at your earliest convenience to let us finalise your patient registration with our practice.

We utilise text messaging to communicate with patients. To facilitate this, please ensure that we have your current mobile phone number and notify us promptly if there are any changes.

If a patient relocates outside our practice area, they will be required to register with a different GP practice that is closer to their new residence within 28 days. This policy is in place because we may not be able to adequately address the needs of patients with complex health issues or provide necessary support services beyond our catchment area. Unfortunately, we cannot make exceptions to this rule to maintain fairness for all patients.

Residents within our practice area are encouraged to register with us on line or with our reception staff will be pleased to assist through the registration process. Eligibility can be quickly verified based on your address, so providing a recent utility bill as proof would be beneficial.

BSO Family Practitioner Services has created desk aids for both GP practices and patients, covering most scenarios. Please refer to the link below for more information. The purpose of these aids is to clarify what is required from patients and to ensure this information is widely accessible. BSO web page: https://hscbusiness.hscni.net/services/1814.htm

We will request that you complete a health questionnaire, which will provide valuable information while we await the arrival of your medical records from your previous healthcare provider.

All new patients will be offered a health check with a member of our healthcare team to ensure that any necessary tests are current and that we have an accurate record of any repeat medications you may be taking.