An outlook of work output throughout the month of February by all Practice Staff:

Telephone Statistics:

• 8,528 Incoming telephone calls to the Practice 
• 3 minutes 02 seconds average patient wait time once in the queue

Daily Triage Areas:

• 49 patient home visits by a GP
• 3,538 Face to Face appointments
• 748 triage call back to patients

Appointments Booked and Not Attended:

• 165 – these are appointments that have been wasted and could have been offered to another patient

Administration Tasks:

• 2,014 Hospital letters actioned by Practice Staff
• 21,466 General admin tasks by Clinical and Admin Team
• 3,349 Prescriptions issued
• 2,360 Patient results reviewed

During the month of March, the Practice is collecting knitted or crocheted items for preemie units and babies in hospital to support a Whitehead Community Campaign.

We will have wool and needles in the practice for anyone who would like to do a few rows while they wait, to make up little blankets. Our practice staff will also be knitting on their breaks to donate items. A box of donated items is located at our reception desk.

Please feel free to complete items at home and drop them into reception. Let’s see what we can achieve together in the next weeks. If you work on a ward and could help deliver items, please provide us with your contact details.

The Practice will be closed on the 17 March 2025 for St Patrick’s Day.

Please ensure you have ordered and collected all medications in good time before the closure date. When closed, if you need to speak to someone about a Medical Emergency Out of Hours, please contact Dalriada Urgent Care on 0282 566 3500

Epilepsy is the most common cause of seizures (fits) in adults, although there are other causes. Find out what to look for and what to do:

What are seizures and what causes them?

In adults, the most common cause of a seizure, also known as a convulsion or fit, is epilepsy. However, it can be caused by other things including:

• lack of  sleep
• stress
• head injuries
• alcohol poisoning
• lack of oxygen
• after taking  certain drugs
• extreme temperatures
• flashing lights
• or if someone with  diabetes has a ‘hypo’ where their blood glucose is too low.

Epilepsy is a condition that affects the brain and can cause repeated seizures,  which often occur suddenly, randomly, and without warning.

Download our Full Newsletter for symptoms and what to do if someone has a seizure.

Appointments will be available to book online or via reception from 24th March 2025.

Eligible Group will be invited to attend Meadowbridge Surgery as follows:

• Patients 75 years and older: Born on or before 30 June 1950
• Patients aged 18 yrs+: Born after 30 June 2007 who are immunosuppressed

Immunosuppressed children born 01 July 2007 to 30 June 2019 will be invited to Trust Led Clinics. As will children 6mths to 4yrs who are immunosuppressed.

Patients in Care Homes will be attended by Community Pharmacy Teams.

• House bound Teams will be out to those who are strictly housebound (cannot leave the house) dates to be confirmed.

Autism is a difference in the brain that allows people to experience the world differently. Autistic people may have differences in their communication style,  socialisation and thinking styles. They may have deep interests that provide joy and enhances quality of life.

Many autistic people prefer doing things the same way or get upset when  changes occur. Autistic people experience the sensory world differently. They may hear sounds louder, feel pain differently and taste food stronger. You can’t see Autism and no two people with Autism are the same.

Download our Full Newsletter for more information on this article.