• 9 out of 10 patients with a documented penicillin allergy don’t have a true allergy to the drug.
• Up to 4 million people across the UK may have an incorrect allergy status recorded, putting them at increased risk of harm
• Common side effects of antibiotics. such as nausea or diarrhoea are often confused with allergic reactions and usually pass once the course of treatment has finished
• Sometimes symptoms of the infection being treated, for example a rash, can be considered an allergic reaction and reported as such

• Negative Feelings
• Depression
• Anxiety
• Sleep Problems

Alcohol is a depressant – disrupting the balance of chemical messengers in your brain. The chemical changes can lead to negative feelings e.g. depression, anxiety or anger.

Thriving Work Places

View the calendar for November in our full Newsletter

Some common signs and symptoms to be aware of:

• Needing to pee frequently
• Needing to pee urgently
• Experiencing pain when passing urine

The Public Health Agency is reminding people to be aware of the signs and symptoms of cancers relating to the urinary and reproductive systems including: bladder, kidney, prostate and testicular cancer.

An outlook of work output throughout the month of October by all Practice Staff:

Telephone Statistics:

• 5,321  incoming telephone calls to the Practice
• Average patient wait time once in the queue = 2mins 50secs.

Daily Triage Areas:

• 43 patient home visits by a GP
• 4,879 Face to Face appointments
• 880 triage call back to patients

Appointments Booked and Not Attended:

• 236 – these are appointments that have been wasted and could have been offered to another patient

Administration Tasks:

• 2,513 Hospital letters actioned by Practice Staff
• 24,686 General admin tasks by Clinical and Admin Team
• 6,595 Prescriptions issued
• 2,827 Patient results reviewed