RSV infection causes a mild respiratory illness.

A one off catch up campaign will be offered during the programmes 1st year (until 31 August 2025) for those already aged 75 to 79 years old on 1 September 2024. This includes individuals aged 79 years on 1st September 2024 who will have their 80th birthday during the catch-up campaign. i.e. all individuals born between:

• 1 September 1945 and 31 August 1949 up to and including the day before their 80th birthday.’

Patient Services offers patients the opportunity to access surgery features online. Patients can avail of an appointment via the daily triage from 8.30am until 10.30pm or until capacity has been reached. Patients can also order prescriptions via the service and this feature is available 24/7. The usual chemist collection of 72 hours is advised.

Please be advised that reception staff need the name of medications before they can be ordered. Staff are not permitted to order medications based on colour or what the medication is for i.e. sleeping tablets. Information given on a prescription request must be clear and concise to allow staff to order the correct items.

• 10,555  incoming telephone calls to the Practice
• Average patient wait time once in the queue = 2mins 45 secs.

• 38 patient home visits by a GP
• 3,039 Face to Face appointments
• 1,020 triage call back to patients

• 147 – these are appointments that have been wasted and could have been offered to another patient

• 2,268 Hospital letters actioned by Practice Staff
• 17,803 General admin tasks by Clinical and Admin Team
• 4,291 Prescriptions issued
• 3,070 Patient results reviewed

It’s not part of the job! Be considerate to Staff

The below grants are open for applications from 16 August until 5pm on 18 October:

• Professional Bursary Scheme (PBS)
• RCN Foundation into Nursing Grant
• RCN Foundation Olufunke Adeyeye Education Grant
• RCN Foundation Needlemakers Grant
• RCN Foundaiton Kidby Student Grant